Privacy Policy

Your privacy matters to us

Protecting Your Information

Rootroo Oy ("we", "us", or "our") operates the Musaada platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Last Updated: January 2025

By using Musaada, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency about how we handle your data.

Information We Collect

We collect several types of information to provide and improve our Service:

Personal Information

  • Name and email address when you create an account
  • Mobile phone number for verification purposes
  • Profile information you choose to provide
  • Location information when posting advertisements

Usage Information

  • Advertisements you post, view, or save
  • Search queries and browsing history on our platform
  • Communications with other users through our platform
  • Interactions with our Service features

Device Information

  • IP address and browser type
  • Device identifiers and operating system
  • Access times and referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To process and complete transactions
  • To send you technical notices and support messages
  • To respond to your comments and questions
  • To prevent fraud and enhance security
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations
  • To train and improve machine learning models and AI systems

AI and Machine Learning

We may use data collected through our Service to develop, train, and improve artificial intelligence (AI) and machine learning (ML) models. This includes:

Training models to improve search relevance and recommendations

Developing fraud detection and spam prevention systems

Creating automated content moderation tools

Improving natural language processing for better user experience

Analyzing market trends and pricing patterns

Information Sharing

We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.

Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

Protection of Rights

We may share information to protect our rights, privacy, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for the operation of our Service, including authentication and security.

Analytics Cookies

Help us understand how visitors interact with our Service.

Preference Cookies

Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

Your Rights

Under applicable data protection laws, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Correction

You can request that we correct any inaccurate personal data.

Right to Deletion

You can request that we delete your personal data, subject to legal obligations.

Right to Restriction

You can request that we restrict the processing of your personal data.

Right to Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Withdraw Consent

Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us through our contact page.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it. Inactive accounts may be deleted after 24 months of inactivity.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

Contact